Check the website of your local council for information about how to access the fund in other areas.Įvery household will receive £400 from the government's Energy Bills Support Scheme this winter. Citizens Advice (for adults aged 18 to pensionable age) and Age UK (adults above pensionable age) are administering the fund on behalf of Peterborough City Council and can guide you through the process. The government has created a Household Support Fund to help people who are struggling to stay on top of the bills. You may be able to claim support to help with essentials, such as utilities, through the Household Support Fund. If you're worried about keeping your account on track, why not think about using these payments to build up credit on your account? For information about cost of living payments, visit gov.uk. You will receive this payment automatically, you do not need to apply. If you receive low income benefits, you are probably eligible to receive an extra cost of living payment from the government. You can also talk to a member of the team via Live Chat or email request a call back. We're available 8am to 5pm on Tuesdays, Wednesdays and Fridays, with advisers available until 6pm on Mondays and Thursdays. If you need to talk to us about your account, call our Incomes Advisers on 01733 396483. Set up a Direct Debit for regular weekly, fortnightly or monthly payments, just complete the simple Direct Debit formto tell us how much you want to pay and on which date or call to speak to a member of the team on 01733 396483. The process is the same and is simply here to help protect you and your money. If you use a Mastercard or Visa card to buy things online, you’ve probably had to verify other online purchases already. You may be asked to verify your payment through your banking app, by providing a unique code sent to your mobile phone, or answering a personal security question. You can also pay your rent easily online using the secure AllPay website. You'll need to register online before making your first payment.Īllpay has recently made some changes to increase the security of online, text and app payments. Have your credit or debit card details to hand to make an immediate, secure payment. Check your current balance or download a copy of your rent statement whenever you need to on M圜KH.Ĭall our 24/7 automated payment line to make a payment with your credit or debit card over the phone 03. Paying your rent is your main responsibility as a CKH resident. We expect you to pay on time, every time.
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